The Role of the Project Manager
Project Delivery to Specific Timelines; Effective Communication Mechanism Implementation and Management; Introducing Key Planning Mechanisms; Budget Determination; Initiating Precise Quality Control Procedures; Undertaking a full Risk Assessment; Managing Change; Achieving Project Goals; Selection of the successful Project Team; The Project Manager as an effective Leader; Managing Conflict and Resolution; Managing the Project Process Integration.
Information Technology Project Initiation
Factors involved in Project Management Initiation Process; Planning at Initiation stage for successful Project outcome; Typical Project Management Life Cycle; Determining Size, Duration and Framework for the Project; Formulating the Project Organisation structure.
Project Management Project types ; Project Identification Process; Administrative Project Management; Construction Project Management; Planning and Design Project Management; Equipment and Systems Installation Project Management; Event Projects; Maintenance of Process Project Management; New Product Development Project Management; Research Project Management; Computer Software Development Project Management. Impact of Project Management Common Variables.
Building the Project Management Team
Project Identification Criteria for successful Team selection; Managing Virtual Teams situations; Team Training and Motivation; Communicating Problem Solving and Decision Making Techniques; Team Facilitation; Successful Team Building Techniques; Working with differing Cultures within the team; Establishing and Assigning Specific Measurable Roles to the Team.
Information Technology Project Management Leadership
The Importance of The Leadership Role in Project Management; Leadership Communications; Getting and Giving Information; Understanding Group Needs and Characteristics; Knowing and Understanding Group Resources; Controlling the Group; Counselling; Setting the Example; Representing the Group; Problem-Solving; Evaluation; Contextual Leadership; Sharing Leadership; The Project Leader as a Manager of Learning.
Information Technology Project Management Planning and Organisation Process
Initial Project Coordination; Planning Systems Integration; Planning the Work Breakdown Structure; Assigning Linear Responsibility Charts; Pure Project Organisation; Working with differing Organisational structures; The Organisational Matrix; Project Planning Control Systems; Developing a Crisis Plan.
Project Management Negotiation Skills
Negotiation Skills Overview; Pre Negotiation Elements; Information and Leverage Evaluation; Identifying the Type of Negotiation: Negotiation Analysis; Establishing Rapport; Clarifying Goals V Expectations; Setting the Negotiation Budget; Formulating the Plan; Negotiation Logistics; Opening Stance; Tactics; Concessions; Resolutions; Negotiation Closure, Documentation and Follow through.
Information Technology Project Management Conflict Resolution
Stress Management Techniques; Conflict Resolution Overview; Identifying Opponents or Partners Approach; Adopting a Win /Win Scenario; Responding Creatively; Steps involved in Active listening; Levels of Assertiveness; Appropriate Response to Resistance; Managing Emotive Situations; Mapping Conflict; Mediation and Negotiation.
Project Management Quality Management
The Quality Control Planning Sequence; Outlining and Implementing Effective Quality Assurance Procedures; Mechanisms for Quality Management Reporting and Feedback; Managing Project Quality; The three Quality Management Processes; How Quality Management fits into the Project Life Cycle; The Evolution of Quality Systems thinking; The Cost of Quality Implementation; Prioritizing Project Quality Requirements; Project Quality Standards; SMART Quality Standards; Benchmarking; Quality Assurance Inputs and Tools and Techniques; Investigating QA Capabilities; Quality path vs. Critical Path; Quality audits; QA and change control.
Risk Management Strategy
Identification of potential Risks; Developing The Risk Management Plan; Qualitative and Quantitative Risk Analysis; Creating and Effective Risk Response Plan; Monitoring and Control of Risks
Project Procurement Management
Procurement Management and Planning, Key Concepts, Roles, Developments, Conduct Procurements, Control Procurements, Relevant Documents, Procurement Strategy.
Project Stakeholder Management
Identify Stakeholders, Stakeholder Engagement Planning and Monitoring, Internal and External Stakeholders, Dealing with Expectations, Benefits, Stakeholder Models, Conflict Management.
Information Technology Project Management Budgeting and Finance
Project Management Cost Estimating; Budgeting and Control Project Finance; Project Management Procurement Process; Purchase and Acquisitions Planning; Initiation and Control of external Contracts and Contractors; Selection of Vendors; Contract Closure and Administration.
Project Resource Management
Plan Resource Management, Estimate Activity Resources, Acquire Resources, Managing and Developing your Team, Control Resources,
Resource Breakdown, Tools, Techniques, Outputs.
Information Technology Project Management Scoping and Time Management
Project Management Scoping Overview; Utilising the Work Breakdown Structure; Developing The Project Scope Statement; Project Management Scope Planning; Defining the Project Scope; Verifying Project Scope; Implementing Scope Control; Time Management Activity Definition; Effective Activity Sequencing; Managing Efficient Activity Resource and Duration Estimation; Schedule Control; Developing the Schedule in line with Project Timelines.
Project Scope Management
Scope Management Planning, Collect Requirements, Documentation, Traceability, Define Scope, Create WBS, Validate Scope, Control Scope, Predictive life cycle, Adaptive life cycle.
Project Schedule Management
Schedule Management and Planning, Define Activities, Sequence Activities, Estimate Activity Durations, Develop Schedule, Control Schedule, Benefits, Project Schedule Network Diagrams
Information Technology Project Management Execution
Managing the Team; Managing the Stakeholders; Project Status; Reporting Progress; Communications Register; Maintain Project Records; Change Management; Managing a Risk Issues Log; Focussing on Status Reports; Utilising the Project Diary; Crisis Management; Time Management Process; Cost Management Monitoring; Expenses Register; Acceptance Management Process; Procurement Register Maintenance; Execution Phase Review.
Project Management Evaluation
Post Project Review; Project Objectives v Project Outcomes; Benefits to the Organisation and Investment Return of the Project; Collation and Collection of Project Records; Evaluation of Performance; Review of contractors Performance; Team Review; Recommendations for future Utilisation.
Information Technology Project Management: Communication Skills
Effective Communications Planning; Distribution of Information; Communications Reporting Structures; Optimisation of Performance Reporting; Dealing with Stakeholders.
ProjectLibre Open Source Project Management Software
ProjectLibre is a free open source project management software application. It is designed to manage small to medium sized projects and contains all the tools necessary to manage various types of projects including extensive reporting facilities. ProjectLibre is also compatible with Microsoft Project making transfer of projects easy and straightforward.
Web Browser Basics: Internet Explorer and Firefox
Introduction to the Internet Explorer and Firefox Web Browsers, Connecting to the Internet, Internet Explorer and Firefox Features, Customizing Browser Settings, Searching the Internet, Keeping Track of Your Favorite Sites, File Transfer Protocol (FTP), Online Help, Other Web Browsers.
Understanding Web 2.0
What Is Web?, Search, Content Networks, User-Generated Content, Blogging, Social Networking, Social Media, Tagging, Social Bookmarking, Software Development, Rich Internet Applications (RIAs), Web Services, Mashups, Widgets and Gadgets, Location-Based Services, XML, RSS, Atom, JSON and VoIP, Web Monetization Models, Web Business Models, Future of the Web, Where to Go for More Web, Information, Web Bibliography, Web Glossary.
Introduction to XHTML
Editing XHTML, First XHTML Example, W3C XHTML Validation Service, Headings, Linking, Images, Special Characters and Horizontal Rules, Lists, Tables, Forms, Internal Linking, meta Elements.
Cascading Style Sheets(CSS)
Inline Styles, Embedded Style Sheets, Conflicting Styles, Linking External Style Sheets, Positioning, Elements, Backgrounds, Element Dimensions, Box Model and Text Flow, Media Types, Building a CSS Drop-Down Menu,User Style Sheets, CSS 3.
Simple Program: Displaying a Line of Text in a Web Page, Modifying Our First Program, Obtaining User Input with prompt Dialogs, Dynamic Web Page, Adding Integers, Memory Concepts, Arithmetic, Decision Making: Equality and Relational Operators.
Setting up and Managing a Project
Setting up a New Project; Creating Sub Tasks, Setting Task Durations, Setting Task Dependencies, Modifying a Task, Adding Notes to a Task, Adding Resources to your Project. Work and Material Resource Types, Assigning & Modifying a Resource, Assigning Costs to a Resource, Adding Notes to a Resource. Inserting Milestones in a Project; Tracking your Project using Baselines, Creating Project Reports. Common Project Management Terms, Resources and References.
Preparation and Research; Speech Content; Subject Matter and Objectives; Speech Delivery and Variety; Body Language, Eye Contact, etc.; Presentation Aids e.g Visuals, etc.; Management of Locations and Audiences; Presentation Structure.